Refund Policy

At Nutriveria, we are committed to providing high-quality products and ensuring customer satisfaction. If you are not completely satisfied with your purchase, we are here to help.

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Due to the nature of dietary supplements, we only accept returns for items that are unused, unopened, and in their original packaging within 30 days of delivery. To be eligible for a return, the product must be in the same condition that you received it and must include all original packaging.

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If your return is approved, you may be eligible for a refund to your original method of payment. Please note that shipping costs are non-refundable, and customers are responsible for return shipping fees unless the item was received damaged, defective, or incorrect.

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If your product arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with your order details and photos of the issue. We will review the request and, if approved, provide a replacement or full refund at no additional cost.

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For safety and quality reasons, we do not accept returns or offer refunds for products that have been opened or used, except in cases where the product is defective.

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To initiate a return or request a refund, please visit contact us page and submit a request.

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Please include your order number, reason for return, and any supporting information to help us process your request as quickly as possible.

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We reserve the right to refuse returns that do not meet the conditions outlined in this policy.